Risk Culture Audits: How to Do Them?

In this new video, Roger Miles, author of Conduct Risk Management, talks about what conduct risk means in practice for managers and boards, and how organizations can lose their fear of conduct risk.

Dr Roger Miles researches behavioural risk and the impacts of conduct regulation. He counsels Boards on human risk factors and uncertainty, and delivers bespoke risk workshops for leadership groups in government, NGOs and the professions.

Conduct Risk Management gives financial service providers the practical tools they need to understand the hidden drivers of behaviour, de-bias their customer offering and so avoid fines and imprisonment under the conduct regime.